Royal Orchid & Regenta Hotels
2 – 8 years
Not Disclosed
Hosapete
Job description
- Manage front office operations, including reception, concierge, and bell captain duties.
- Coordinate with other departments to ensure seamless guest experiences.
- Handle guest complaints and resolve issues professionally.
- Maintain high standards of customer service and hospitality.
- Ensure efficient check-in and check-out processes for guests.
- Collaborate with the housekeeping team to maintain clean and comfortable rooms.
Role:
Front Office
Industry Type:
Hotels & Restaurants
Department:
Administration & Facilities
Employment Type:
Full Time, PermanentRole Category:
Administration
EducationUG:
Any GraduatePG:
Any Postgraduate
Key Skills
front office executivecustomer servicecaptaincommunication and interpersonal skillsanalytical skillshousekeepingoffice operations, operations, hospitality, guest complaintshotel managementconciergecommunication skills
About company
Royal Orchid Hotels is a leading Indian hospitality chain headquartered in Bangalore, operating a portfolio of luxury hotels, resorts, and business accommodations across the country. The group focuses on delivering premium guest experiences with modern amenities, fine dining, and event hosting facilities. Its properties cater to both leisure and corporate travelers, positioning it as a prominent player in Indias upscale hospitality sector.
